Contact Us
Let's explore how Vectari can help.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Let's explore how Vectari can help.
Our software is powered by the latest AI technology and incorporates proprietary insights derived from regulatory, compliance, and operational expertise to tackle some of the riskiest, most expensive client-centric challenges.
Reduce the volume of complaints and the labor of complaint research and remediation. Our complaint analytics tool finds the hidden insights and risks, including from Spanish-language complaints using our Translation module.
Reduce the cost to sell to and service Spanish speaking customers. Our translation model has been trained on financial services terminology and incorporates Compliance Insights for client- and regulator-friendly accuracy and clarity.
Reduce call center call handle time, improve first contact resolution and augment compliance. Our policy chat interface makes search and comprehension of policies easy. Policies can be processed in both English and Spanish.
Whether we're working with complaints, policies, or text needing translation, you identify the data that will be processed using our tool.
.png)
Our proprietary model and workflows manage ingesting and processing the data.
Complaint insights are available in near real-time through our dashboard or can be sent directly to your case management system. Translated text is provided via UI or API-based updates to your CMS. And policies we process get a chat-like interface that can be provided to your staff.
Our team includes industry veterans with a combination of regulatory, technical and AI expertise. We fuse together the latest developments in generative AI with deep knowledge of the banking regulatory and compliance landscape in our software for banks and fintechs.
The last couple of months have been crammed full of AI-related announcements. Generative AI capabilities, like those created by OpenAI's ChatGPT, have fueled a tremendous amount of excitement, along with a healthy dose of hype. As a consequence of the hype, many businesses have found themselves asking two seemingly opposing questions...
When it comes to banks and chatbots, it may feel like what’s old is new again. Just six years ago, it seemed like the chatbot buzz was everywhere as banks started considering how the then-current natural language processing technology would power a new generation of digital customer interactions. The buzz quickly receded, though, as the limitations of that technology became clear. With ChatGPT as an example of broader large language models (LLMs), the chatbot narrative for banks has been rebooted...
Last week the White House announced that it had convened the leading 7 AI companies to discuss how best to ensure the safe, secure, and transparent use of AI technology. The companies include Amazon, Anthropic, Google, Inflection, Meta, Microsoft, and OpenAI. The White House also announced that the companies had agreed to eight “voluntary commitments,” included at the end of this post. Perhaps unsurprisingly, the commitments focus on security testing, safeguard and reporting. Two others focus on research on the risks and potential benefits of AI. Of the two remaining, ...
Let's explore how Vectari can help.